FAQ

Do your cakes and pies need to be refrigerated?

Yes! Our cakes and pies are baked fresh and do not contain any preservatives. Bring all items room temperature 1-2 hours before serving.

 

To Warm Pies (Caramel Apple only):

Bring oven to 250 ̊F and place pie on a baking sheet for 15 minutes. Allow to sit for 10 minutes before slicing and serving.

 

 

I placed a Thanksgiving order! When can I pick up?

Please be sure to pick up your items on the day you chose at checkout! All sales are final, and items not picked up by Thursday, 11/28 at 2pm (closing time on Thanksgiving Day) will be donated. No refunds will be issued.

 

All pickups will occur at our shop located at 1306 Frankford Avenue in Fishtown, Philadelphia. Our holiday hours are as follows:

 

·       Tuesday, 11/26:  7am – 7pm

·       Wednesday, 11/27:  7am – 7pm

·       Thursday, 11/28 (THANKSGIVING): 7am – 2pm

·       Friday, 11/29: CLOSED

 

 

I forgot to place my order in time! Can I still get anything?

If you missed the order deadline or would like to purchase additional items, we will be fully stocked with both sweet and savory treats during our Thanksgiving pick-up days.  These items will ONLY be available for purchase on a first-come, first-served basis. (No items will be held over the phone, via email, instagram, etc.)

 

We recommend coming early on the day of your pick-up for the best possible selection!

 

 

Can I have something written on my cake or pie?

Yes! This is something you can request when you come in to pick up your order. It will take a few minutes for one of our chefs to add a message to your cake or pie, so please allow for extra time at pick-up.

 


Can I change or cancel my order? 

Due to the high volume during Thanksgiving week, we are unable to accommodate any order changes or cancellations.  All sales are final. No refunds will be issued.

 

If you want to purchase additional items, we will be fully stocked with both sweet and savory treats during our Thanksgiving pick-up days (11/26 – 11/28), all of which will ONLY be available for purchase on a first-come, first-served basis. We recommend coming early on the day of your pick-up for the best possible selection!